Sometimes complaints demonstrate positives rather than negatives.
While Crossroads Coffee House in Roxborough often yields compliments for its brews, food and atmosphere, these kind words are often couched with a complaint—I wish it were open later.
Hearing customers' thoughts, the shop at 6156 Ridge Ave. announced on its Facebook page that evening hours will be extending.
Starting Jan. 7, Crossroads will be open an extra two hours every Thursday, Friday and Saturday. Closing time will change from 5 p.m. to 7 p.m.
"Spread the news: Crossroads will now be open Thursday, Friday, and Saturday evenings until 7:00. Consider making us part of your dinner plans. We're home-cooked without the mess," the message read.
On the forum Philadelphia Speaks, Debbie Thomas posted this praise: "This is good news for me because it means I no longer will have to go to a less quiet coffee establishment in Roxborough on Thursday, Friday and Saturday."
Check out Crossroads Facebook page for more information.